{"id":5838,"date":"2023-01-11T11:58:08","date_gmt":"2023-01-11T10:58:08","guid":{"rendered":"https:\/\/www.magicsuite.it\/faq\/"},"modified":"2025-05-09T17:22:53","modified_gmt":"2025-05-09T15:22:53","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.magicsuite.it\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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MagicSuite FAQ \u2013 Answers about reservations and services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow can I book?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

To book you can:<\/p>\n

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  1. call to 0692935345;<\/li>\n
  2. send message Whatsapp to 0692935345<\/a>;<\/li>\n
  3. choose your MagicSuite<\/a> and click on the BOOK button for Rome Vatican<\/a>, Rome Portuense<\/a> or Salerno<\/a>, indicating the dates you are interested in;<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\tHow can I find out about availability?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    The quickest way is through the website: choose the property or MagicSuite you like, enter the check-in date and check availability and rates<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhat does the rate include?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Rates include overnight stay and breakfast. Offers and packages may include other services but they are highlighted from time to time. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhat time can I enter the room?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Check in is possible from 2pm, this means you can access your MagicSuite at any time after 2pm.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhat time do I have to leave the room?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Check out must be done by 11:00 the morning after the overnight stay, this means that the room can be left at any time without any limitation (even at night) but no later than 11:00 to allow us to tidy and sanitize the room for the next stay.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tHow can I pay?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    You can pay by credit card or bank transfer. For hotel stays (and not guest houses) you can also pay in cash at the reception. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhat if I can't make it on the day of my reservation?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    At the time of booking, depending on the dates chosen, the cancellation policies are indicated. In most cases it is possible to cancel the reservation without penalties within 72 hours of the check-in date, but it is advisable to carefully check the cancellation policy at the time of confirmation. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the cancellation policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    When you book a hotel room, rules for any cancellations or changes are defined, these rules are called cancellation policies. In most cases, you can cancel your reservation without penalties within 72 hours of the check-in date, but it is advisable to check them at the time of confirmation. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tHow do I access the automated Guest House?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Access is via your smartphone, both to open the condominium door and to access the guest house and your MagicSuite. After booking, simple and detailed information is provided. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhat identification documents are accepted for check-in?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Customers of Italian nationality can use either their identity card, driving license or passport. Citizens of the European Union can use either their identity card or passport, for all other nationalities a passport is required. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhat time is breakfast served?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    For those staying in HOTELS the service is provided from 7:00 to 9:30, those staying in guest houses can have breakfast at any time at the partner bars indicated at the time of booking.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tWhat is meant by DAYUSE?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    You can stay in the MagicSuite without spending the night there, therefore you can book (subject to availability in the desired period) to use the room during the day, leaving it by 8:00 pm.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tHow long does the DAYUSE last?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Check in can take place from 2:00 pm onwards and the room must be vacated no later than 8:00 pm.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tAre there any promotions or packages?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    You can check offers and promotions on the dedicated page<\/a> on this site<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tAre pets allowed?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    You can check offers and promotions on the dedicated page on this site<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\tCan children stay?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Due to their construction features, the MagicSuites do not allow the addition of beds and can therefore accommodate a maximum of 2 people.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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    Didn’t find what you were looking for in the MagicSuite FAQ? Get answers about reservations and services, contact us.<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    FAQ MagicSuite FAQ \u2013 Answers about reservations and services. How can I book? To book you can: call to 0692935345; send message Whatsapp to 0692935345; choose your MagicSuite and click on the BOOK button for Rome Vatican, Rome Portuense or Salerno, indicating the dates you are interested in; How can I find out about availability? […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-5838","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nMagicSuite FAQ \u2013 Answers on reservations<\/title>\n<meta name=\"description\" content=\"MagicSuite FAQ \u2013 Answers about reservations and services. 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